Legally, a consultation with a healthcare provider is required. Healthcare providers at Symliphy can prescribe new prescriptions and refills through virtual consultations, sending them electronically to your chosen pharmacy.

You cannot directly order a prescription online. However, you can consult with an online healthcare provider at Symliphy. If prescribed medication is deemed necessary, the healthcare provider will electronically send it to your preferred pharmacy.

Yes, healthcare providers at Symliphy can prescribe antibiotics following a consultation, offering a convenient way to receive treatment from your home.

Fast prescriptions are available through same-day consultations with board-certified healthcare providers at Symliphy. The average consultation lasts 15 minutes, and new prescriptions or refills for non-controlled substances can be provided.

Your healthcare provider may prescribe medication when medically necessary, excluding narcotics or controlled substances.

Your provider will electronically send your prescription to the pharmacy of your choice.

Yes, your provider can send the prescription to any pharmacy you prefer.

Online doctors at Symliphy are effective for non-emergency conditions, including minor infections, cold and flu, mental health issues, and managing chronic conditions. They provide a convenient option for prescriptions without visiting a physical office.

Symliphy is a leading online doctor service, offering care for patients in all 50 states and the District of Columbia.

All healthcare providers are located in the U.S., ensuring you receive care from a licensed healthcare provider in your state.

No, your responses to the online healthcare questionnaire as part of your Virtual or Live Consultation provide the necessary information for your healthcare provider. Additional details will be requested if needed.

Please contact us at 1 (855) 447-8808 or email us at support@symliphy.com and we will get you connected with your healthcare provider.

Please contact us at 1 (855) 447-8808 or email us at support@symliphy.com and we will get you connected with your healthcare provider.

No, Symliphy is not a replacement for your primary care doctor. While each consultation is reviewed by licensed healthcare providers, it is important to maintain a face-to-face relationship with your primary care physician.

All healthcare providers at Symliphy are licensed doctors and registered nurses practicing in states where Symliphy is active.

No. Symliphy does not currently accept insurance. However, patients with or without insurance can utilize the Symliphy service by paying for the consultation via major debit/credit cards, flexible spending account (FSA) or health savings account (HSA).

Costs for online doctor services at Symliphy are $39 for a virtual consultation and $79 for a live consultation.

Symliphy accepts major credit/debit cards, FSAs, and HSAs.

Charges occur after you successfully complete the online healthcare questionnaire. If the system indicates you do not qualify for treatment, you will not incur any charges.

Submission is possible, but reimbursement isn't guaranteed.

Symliphy does not collect fees for prescribed medications. All medication fees will be handled by your pharmacy of choice. Please check with your pharmacy regarding coverage options.

Symliphy currently does not accept health insurance. However, the consultation fee is often cheaper than most copays. In addition, insurance can typically be used for the prescribed medication at your pharmacy.

No, Symliphy does not currently accept Medicare or Medicaid.

After completion of a live or virtual consultation, the consultation fee is non-refundable. If you believe there was an error or have additional concerns, please contact customer support via support@symliphy.com

Consider using the Symliphy prescription discount card, which can be found at https://symliphy.com/savings

Yes, Symliphy adheres to HIPAA standards, ensuring the privacy and security of personal medical information through private and secure electronic health record systems.

Yes, Symliphy follows all standard rules and regulations, adhering to both state and federal medical standards. Licensed healthcare providers only prescribe medications if deemed safe and medically appropriate based on the virtual consultation information provided by patients.

You can start a virtual consultation 24/7. However, our healthcare providers are available online for live and virtual consultations seven days a week from 9 AM to 9 PM ET.

No, you can start a consultation 24/7 without an appointment.

Yes, use a blood pressure cuff or other means to measure and input the reading in your intake form.

Your Symliphy healthcare provider may issue a lab order for your case. Lab orders are electronically submitted and received from our partner - Quest Diagnostics. To complete a test, please visit your local Quest Location - https://www.questdiagnostics.com/locations/search. Once Quest Diagnostics completes the test, the results will be uploaded to the My Patient Portal section of the Symliphy platform. For more information about the test results, please login to My Patient Portal and click on the Lab Orders and Results tile at the bottom of the screen.

Contact Symliphy Customer Support to share your feedback at support@symliphy.com or 855-447-8808.

Contact Symliphy Customer Support to share your feedback at support@symliphy.com or 855-447-8808.

Choose your state, create a new account or log into your account, complete an online questionnaire, one of our U.S.-licensed healthcare providers will review it, and contact you directly via phone or video conference to personally discuss your case and recommended treatment options, including a prescription (if appropriate). Please be on the look out for any calls from unknown phone numbers.

You do not have to "join" the live consultation. Once your healthcare provider reviews the information you submitted in the online questionnaire, they will contact you directly via phone or video conference to personally discuss your case and recommended treatment options, including a prescription (if appropriate). Please be on the look out for any calls from unknown phone numbers.

Please contact us at 1 (855) 447-8808 or email us at support@symliphy.com and we will get you connected with your healthcare provider.

Choose your state, create a new account or log into your account, complete the online questionnaire, one of our U.S.-licensed healthcare providers will review it, and message you with a treatment plan, including a prescription (if appropriate). In some cases, your healthcare provider may need to obtain more information from you about your case. If so, they will contact you directly via phone or video conference. Please be on the look out for any calls from unknown phone numbers.

Your Symliphy healthcare provider will reach out to you directly via text, email, phone or video conference. Please be on the look out for messages from your healthcare provider including calls from unknown phone numbers.

Virtual consultations depend on state regulations. Not all states allow this option.

Please contact us at 1 (855) 447-8808 or email us at support@symliphy.com and we will get you connected with your healthcare provider.

Several laboratory studies have demonstrated that GLP-1 Medications can achieve a greater degree of weight loss compared to other treatments. Some of its notable benefits include: Leads to a decrease in BMI*; Not addictive; non-habit-forming medication; Generally well-received by patients; Most patients experience minimal or no side effects; Offers a safe and effective treatment option; Slows down digestion; Decreases appetite and cravings; Rapidly induces feelings of fullness; Achieves substantial weight loss*; *Not guaranteed for all patients

Semaglutide is in a class of medications called incretin mimetics. It helps the pancreas to release the right amount of insulin when blood sugar levels are high. It is a similar molecule to what our bodies make, called a GLP-I analog. It also targets areas in the brain that regulates appetite and food intake. Semaglutide improves body composition by helping patients lose weight and reduce excess fat, including stubborn belly fat.

Semaglutide works in the following ways: Semaglutide delays how quickly our stomachs digest food, leading to a feeling of fullness and satisfaction with smaller meal sizes. The medication slows intestinal motility so you will feel fuller longer after meals. It lowers blood sugars, in part by reducing the production of sugar in the liver and stimulates insulin secretion by the pancreas.

Tirzepatide is a prescription medication used to treat type 2 diabetes and support weight loss and weight management. It's marketed under the brand names Mounjaro (for diabetes) and Zepbound (for obesity and related conditions).

Tirzepatide is a dual GIP and GLP-1 receptor agonist, meaning it activates two gut hormone receptors that help regulate: Blood sugar levels — by increasing insulin release and reducing glucagon secretion. Appetite and digestion — by slowing stomach emptying and increasing feelings of fullness.

Nausea, diarrhea, constipation, or vomiting. Decreased appetite and mild abdominal pain. Rare but serious risks include pancreatitis, thyroid tumors, and gallbladder problems.

No. The Symliphy providers only prescribe FDA approved GLP-1 medications from brand manufacturers like Lilly and Novo Nordisk.

1. Clean the area you want to inject with an alcohol wipe and allow the skin to dry. Your abdomen (at least 2 inches away from your belly button), thigh (front or outer thigh), or upper arm are all good injection sites. But choose a spot that is at least a finger's width away from the last injection site. Change where you give the injection each time. You can inject in the same area of your body each time - just make sure it's not the same exact spot every time. Moving the injection spot is very important to minimize tissue damage to the area. 2. Hold the syringe with the needle facing toward the ceiling, push the plunger slightly until a drop of liquid forms at the end of needle. 3. Pinch and hold the skin that you will inject. 4. Holding the syringe directly at the pinched skin, quickly push the needle through the skin into the fat tissue, making sure to insert the entire length of the needle. Then, slowly push the plunger to inject all the medication. 5. Pull the needle out and clean the skin with an alcohol wipe. It's normal to see a drop of blood at the injection spot. Press gently on the site for a few seconds for the bleeding to stop. Discarding the syringe: Discard the syringe in the sharps container or a heavy plastic container with a tight-fitting lid. Do not throw away the syringe in your household trash.

Side effects include swelling/redness/itching at the injection site, tiredness, nausea, vomiting, diarrhea, or constipation can occur. Nausea usually lessens as you continue to use semaglutide. If any of these effects last or get worse, tell your doctor or pharmacist promptly. An allergic reaction is rare but get medical help immediately if you notice rash, itching, swelling (especially of the face/tongue/throat), severe dizziness or trouble breathing. The risk of serious side effects increases in patients with hypoglycemia, kidney problems, and risk of allergic reactions. Note: The 1mg/mL of Cyanocobalamin added to reduce nausea side effects. This is not a complete list of side effects, contact your doctor or pharmacist if you experience any abnormal effects of this medication. Warning: There is a risk of Thyroid C-Cell tumors. If you or any family members have been diagnosed with Multiple Endocrine Neoplasia Syndrome Type 2 or Medullary thyroid cancer you should not take Semaglutide. If you have ever had pancreatitis consult with your medical provider as using Semaglutide can increase the risk of developing pancreatitis.

All states except, CA, WA, IA.

There's no long-term commitment required in our program. It operates on a monthly basis, giving you the flexibility to assess your progress and decide whether to continue or pause your weight loss journey. Each month, a doctor will review your progress to ensure the medication remains safe and effective. You have the freedom to stop whenever you're satisfied with your results or choose to continue pursuing your weight loss goals.

To receive a prescription for GLP-1 medication, patients must first consult with a qualified healthcare provider. Typically, individuals with a BMI of 30 or higher are considered eligible candidates for this medication. However, those with a BMI as low as 27, as well as individuals managing certain medical conditions such as hypertension, type 2 diabetes, and high cholesterol, may also qualify for GLP-1 medication treatment. During the consultation, the healthcare provider conducts a comprehensive evaluation of the patient's medical history and current health status to determine their suitability for GLP-1 medication treatment. It's vital for patients to disclose any history of tumors or cancer, as these factors may influence eligibility. Additionally, patients are required to inform their practitioner about any medications they are currently taking to ensure a safe and tailored treatment plan.

No. The Symliphy Weight Loss program operates on a cash-only basis which allows us to provide one of the most affordable and accessible weight loss solutions in the market.

Once the provider sends the prescription to the manufacturers pharmacy you should receive your medication within 3 to 5 days.

Yes. We follow HIPAA rules to protect your private health care information. You can view our Privacy Policy for more information.

If you're eligible for treatment, our provider team will issue you a prescription.

To Refill Your Weight Loss Medication, please return to symliphy monthly to complete a new healthcare questionnaire. We recommend completing this step 6 days before you need additional medication.

For Lilly medications (Zepbound, Foundayo, etc.) - 1-844-LLYDIR1 (1-844-559-3471) and for Novo Nordisk medications (Wegovy, Ozempic, etc.) - 1-888-809-3942.

Yes, but only for your first month of treatment. Ongoing treatment requires a completed set of lab test results. The lab test is to help ensure the Weight Loss treatment is safe for you. The lab test will screen for liver, kidney, and thyroid function.

Mild to moderate stomach pain, such as reflux, indigestion or a stomach bug, can often be evaluated online. Your provider will ask about the location, timing and severity of the pain and decide whether a virtual visit is appropriate or you need to be seen in person.

Expect questions about where the pain is, when it started, whether it comes and goes, and whether you have nausea, vomiting, diarrhea, fever or blood in your stool, plus what you have eaten and which medications you take.

If your provider identifies a cause such as acid reflux or nausea, they may prescribe medication and send it to your pharmacy. Some stomach pain is better treated with diet changes or over-the-counter options, and your provider will explain which applies to you.

Many common causes of stomach pain improve within a few days of treatment. If your pain is getting worse, not improving after a few days, or new symptoms appear, contact your provider or seek in-person care.

Severe or sudden pain, pain with a high fever, repeated vomiting, blood in your stool or vomit, or pain concentrated in the lower right abdomen should be evaluated in person right away.

Yes. Acne is well suited to virtual care because your provider can review photos and your history, then prescribe topical or oral treatment and send it to your pharmacy.

How long you have had breakouts, where they appear, what you have already tried, whether you have scarring or dark spots, and any medications or medical conditions that affect treatment choices.

Depending on your skin, your provider may prescribe topical retinoids, benzoyl peroxide, topical or oral antibiotics, or hormonal options. Isotretinoin requires closer monitoring and may not be appropriate for a virtual-only plan.

Most acne treatments take 6 to 12 weeks to show clear improvement, and skin can look slightly worse in the first few weeks. Your provider will explain what to expect and when to follow up.

Severe cystic or nodular acne, painful deep lesions, rapid scarring, or acne that has not improved after several months of prescribed treatment should be evaluated in person.

Most short-term coughs from colds, bronchitis or post-nasal drip can be evaluated online. Your provider will ask about your symptoms and decide whether you need a prescription or in-person care.

Most acute coughs are caused by viruses and do not improve with antibiotics. Your provider will prescribe them only if a bacterial infection is likely, and may suggest cough suppressants, inhalers or other relief instead.

How long you have been coughing, whether you are bringing up mucus, whether you have fever, shortness of breath, chest pain or wheezing, and whether you smoke or have asthma or other lung conditions.

A cough after a cold commonly lasts 2 to 3 weeks. Treatment helps you rest and manage symptoms. If a cough lasts longer than 3 weeks or gets worse, contact your provider.

Difficulty breathing, coughing up blood, chest pain, a high fever that will not break, or lips turning blue require in-person or emergency care right away.

Yes. Sinus infections are one of the most common conditions treated online. Your provider will review your symptoms and decide whether antibiotics, nasal steroids or symptom relief are appropriate.

Most sinus infections start as viral and clear on their own within 10 days. Antibiotics are considered when symptoms are severe, last longer than 10 days, or improve and then get worse again.

How long you have had congestion and facial pressure, whether you have fever, colored nasal discharge, tooth or ear pain, and whether you have allergies or recurrent sinus infections.

Symptom relief such as nasal sprays and decongestants can help within a day or two. If antibiotics are prescribed, most people improve within 3 to 5 days of starting them.

Swelling around the eyes, vision changes, a severe headache, a stiff neck, or a high fever that does not break should be evaluated in person right away.

Yes. Seasonal and year-round allergies are well suited to virtual care. Your provider can prescribe antihistamines, nasal sprays or other medication and send it to your pharmacy.

Which symptoms you have, when they occur, what seems to trigger them, what you have already tried, and whether you have asthma, eczema or other related conditions.

Prescription antihistamines, steroid or antihistamine nasal sprays, eye drops and leukotriene blockers are commonly prescribed. Allergy shots require in-person care.

Antihistamines often help within hours. Steroid nasal sprays can take several days of daily use to reach full effect, so keep using them as directed.

Swelling of the lips, tongue or throat, trouble breathing, or hives spreading rapidly are signs of a serious allergic reaction and need emergency care.

Mild sprains and strains can often be evaluated online. Your provider will ask how the injury happened, review photos or a video of the ankle, and advise on rest, support and pain relief.

Inability to put weight on the ankle, bone tenderness, an obvious deformity, or numbness in the foot can signal a fracture and need an in-person exam and X-ray.

How the injury happened, whether you heard a pop, whether you can bear weight, how much swelling and bruising there is, and which medications you can safely take.

Mild sprains usually improve within 1 to 2 weeks with rest, ice, compression and elevation. More severe sprains can take several weeks. Your provider will explain when to follow up.

Your provider may recommend over-the-counter or prescription anti-inflammatory medication. Symliphy does not prescribe controlled pain medications.

Ankle pain without a recent injury, such as overuse or mild arthritis, can often be evaluated online. Your provider will review your history and may recommend medication, support and activity changes.

When the pain started, whether there was an injury, what makes it better or worse, whether there is swelling or redness, and which medications or conditions you have.

Your provider may prescribe anti-inflammatory medication or recommend over-the-counter options and supportive care. Symliphy does not prescribe controlled pain medications.

Overuse pain often improves within 1 to 2 weeks of rest and treatment. Pain that persists longer or keeps returning may need imaging or an in-person exam.

A hot, red, swollen joint with fever, inability to bear weight, a new deformity, or numbness in the foot should be evaluated in person right away.

Yes. Your provider can review photos of your skin and your history, then prescribe topical retinoids or similar treatments and send them to your pharmacy.

Your skin type, what concerns you most (fine lines, texture, sun damage), what products you use now, any history of sensitivity, and whether you are pregnant or planning pregnancy.

Topical retinoids typically take 8 to 12 weeks to show visible improvement, and mild redness or peeling is common in the first few weeks. Your provider will explain how to start gradually.

Dryness, redness and sun sensitivity are common with retinoids. Daily sunscreen is essential, and these medications are not used during pregnancy.

A new or changing mole, a spot that bleeds or will not heal, or any lesion that is growing should be examined in person; those are not cosmetic concerns.

Ongoing management of osteoarthritis and stable inflammatory arthritis is well suited to virtual visits. Your provider can review your symptoms, adjust medication and arrange labs or referrals when needed.

Which joints are affected, how long you have had symptoms, morning stiffness, what makes it better or worse, your current medications, and any prior diagnosis or lab results.

Anti-inflammatory medications, short steroid courses and some disease-modifying medications can be prescribed or renewed. Some treatments require lab monitoring, which your provider will arrange.

Anti-inflammatory medication often helps within days. Disease-modifying medications for inflammatory arthritis can take several weeks to months to reach full effect.

A single hot, red, swollen joint with fever, a sudden inability to use a joint, or new numbness or weakness should be evaluated in person right away.

Routine asthma care, including renewing inhalers and adjusting a treatment plan, works well through virtual visits. An asthma attack with trouble breathing needs in-person care.

Rescue inhalers, daily controller inhalers, leukotriene blockers and short steroid courses can be prescribed or renewed and sent to your pharmacy.

How often you use your rescue inhaler, whether symptoms wake you at night, any recent flare-ups or emergency visits, your triggers, and which inhalers you currently use.

Rescue inhalers work within minutes. Controller inhalers and leukotriene blockers build up over 1 to 2 weeks of daily use, so keep taking them even when you feel well.

If your rescue inhaler is not helping, you cannot speak in full sentences, or your lips are turning blue, call 911 or go to the nearest emergency department.

Most short-term back pain from strain or muscle spasm can be evaluated online. Your provider will ask about your symptoms and recommend medication, activity guidance and when to follow up.

When it started, whether there was an injury, where the pain is and whether it travels into a leg, any numbness or weakness, and whether you have bladder or bowel changes.

Your provider may prescribe anti-inflammatory medication or a short course of muscle relaxant. Symliphy does not prescribe controlled pain medications.

Most acute back pain improves within 2 to 4 weeks with staying active, gentle stretching and medication as directed. Pain lasting longer may need further evaluation.

New leg weakness, numbness in the groin or inner thighs, loss of bladder or bowel control, back pain with fever, or pain after a fall or accident should be evaluated in person right away.

Yes. Your provider will review your health history and preferences, then prescribe a pill or other method and send it to your pharmacy. Some methods, such as IUDs and implants, require an in-person visit.

Your medical history, whether you smoke, your blood pressure, any history of blood clots or migraines with aura, which methods you have used before, and what matters most to you in a method.

Combination pills, progestin-only pills and some other hormonal methods can be prescribed. Your provider will recommend options that are safe for your health history.

This depends on the method and when in your cycle you start. Your provider will explain when you are protected and whether backup contraception is needed at first.

Leg pain or swelling, chest pain, shortness of breath, a sudden severe headache, or vision changes can signal a blood clot and need emergency care.

A virtual check up is a conversation with a licensed provider about your overall health, current medications, preventive screenings and any concerns you have not had time to address.

Your medical history, current medications and supplements, lifestyle factors such as sleep, diet and activity, family history, and whether you are up to date on screenings and vaccines.

Your provider can discuss which labs and preventive screenings may be appropriate. Testing or an in-person examination may need to be arranged with your primary care clinician or a local facility.

A virtual wellness visit complements in-person care. Some exams, such as a physical exam or vaccinations, still need to be done in person.

If you have an acute problem such as chest pain, trouble breathing, or a new lump or bleeding, book in-person or emergency care rather than a wellness visit.

Yes. A cough lasting longer than 8 weeks can be evaluated online, where your provider will look for common causes such as post-nasal drip, asthma, reflux or medication side effects, and may order tests.

How long you have been coughing, whether it is dry or productive, whether it is worse at night or after eating, whether you smoke, and which medications you take, including blood pressure medicines.

Your provider may order a chest X-ray or other tests at a local facility to rule out lung causes, especially if you smoke or have other symptoms.

Treatment aimed at the cause, such as nasal sprays, reflux medication or an inhaler, often takes 2 to 4 weeks to make a clear difference. Keep using it as directed and report changes.

Coughing up blood, shortness of breath, unexplained weight loss, night sweats, or a fever that persists should be evaluated in person.

Ongoing management of lower back pain, including medication adjustments and activity planning, works well through virtual visits once serious causes have been ruled out.

How long you have had pain, prior imaging or diagnoses, what treatments you have tried, whether pain travels into your legs, and any numbness, weakness or bladder changes.

Anti-inflammatory medication, muscle relaxants and certain nerve-pain medications can be prescribed or renewed. Symliphy does not prescribe controlled pain medications.

Staying active, physical therapy, core strengthening and sleep and stress management are central to long-term relief. Your provider can refer you to physical therapy.

A sudden change in your usual pain, new leg weakness, numbness in the groin, loss of bladder or bowel control, or back pain with fever should be evaluated in person right away.

Yes. Cold and flu symptoms are commonly treated online. Your provider will review your symptoms and may prescribe antiviral medication for flu or symptom relief for a cold.

Colds and flu are caused by viruses, so antibiotics do not help. Antiviral medication can shorten the flu if started early, and your provider may suggest other relief.

Antiviral medication works best when started within 48 hours of symptoms beginning, so book a visit as soon as you suspect the flu.

When your symptoms started, whether you have fever, body aches, cough or sore throat, whether you have been around someone with the flu, and whether you have conditions that raise your risk of complications.

Trouble breathing, chest pain, confusion, a fever that keeps returning after improving, or symptoms in someone with a weakened immune system should be evaluated in person.

Yes. Mild to moderate COVID-19 can be evaluated online. Your provider will review your symptoms and risk factors and may prescribe antiviral treatment, which works best when started early.

Antivirals are typically prescribed within 5 days of symptoms starting for people at higher risk of severe illness, such as older adults or those with certain medical conditions. Your provider will check for medication interactions.

When symptoms started, whether you tested positive, your vaccination status, which medications you take, and whether you have conditions that raise your risk of complications.

Most people improve within 1 to 2 weeks. Some symptoms such as fatigue and cough can linger longer. Contact your provider if you are getting worse rather than better.

Trouble breathing, chest pain, confusion, bluish lips, or an oxygen level below 92% on a home monitor needs emergency care.

Yes. Dry eye is commonly managed online. Your provider will review your symptoms and may prescribe eye drops or recommend over-the-counter artificial tears and lifestyle changes.

How long you have had dryness, burning or grittiness, whether you wear contact lenses, how much screen time you have, which medications you take, and whether you have conditions such as thyroid disease or autoimmune disorders.

Prescription anti-inflammatory eye drops can be prescribed when artificial tears are not enough. Your provider may also suggest warm compresses and changes to your environment.

Artificial tears help right away. Prescription drops can take several weeks of consistent use to reach full effect, so keep using them as directed.

Eye pain, vision changes, light sensitivity, a red eye with discharge, or an injury to the eye should be examined in person promptly.

Many earaches can be evaluated online based on your symptoms and history. Your provider will decide whether an ear infection is likely and whether antibiotics or symptom relief are appropriate.

Not always. Some ear infections resolve on their own, and your provider may recommend pain relief first. Antibiotics are prescribed when a bacterial infection is likely or symptoms are severe.

Which ear hurts, how long it has hurt, whether you have fever, drainage, hearing changes or recent swimming, and whether you have had ear infections before.

Pain usually eases within 2 to 3 days of starting treatment. If pain is worsening or not improving after 3 days, contact your provider.

Severe pain with a high fever, swelling or redness behind the ear, sudden hearing loss, facial weakness, or dizziness should be evaluated in person right away.

Yes. Eczema is well suited to virtual care. Your provider can review photos of your skin and prescribe topical steroids or other treatments, then send them to your pharmacy.

Where the rash is, how long you have had it, how itchy it is, what triggers flares, what you have already tried, and whether you or your family have asthma or allergies.

Topical steroids, non-steroid anti-inflammatory creams and antihistamines for itch can be prescribed. Your provider will also recommend a moisturizing routine.

Prescription creams usually calm a flare within 1 to 2 weeks. Daily moisturizing and avoiding triggers helps prevent the next one.

Skin that is weeping, crusted or very painful, clusters of small blisters, or a rash with fever can signal infection and should be seen in person.

Yes. Erectile dysfunction is commonly treated online. Your provider will review your health history and may prescribe medication and send it to your pharmacy.

How long you have had symptoms, whether they are constant or occasional, your heart health, blood pressure, diabetes, which medications you take, and whether you use nitrates.

Oral medications such as sildenafil, tadalafil and avanafil can be prescribed when they are safe for you. They are never combined with nitrate medications.

Most oral medications work within 30 to 60 minutes and are taken as needed. Your provider will explain timing, food interactions and what to expect.

Chest pain during activity, an erection lasting more than 4 hours, sudden vision or hearing loss, or symptoms after starting medication need urgent in-person care.

Yes. Your provider can review photos of your scalp and your history, consider common causes, order labs when needed and prescribe treatment that is sent to your pharmacy.

When shedding started, whether it is thinning all over or in patches, recent illness, pregnancy, weight changes or new medications, your menstrual history, and family history of hair loss.

Your provider may order labs to check thyroid function, iron levels and other causes before recommending treatment. These can be completed at a local lab.

Hair grows slowly, so treatments such as minoxidil usually take 3 to 6 months to show results, and continued use is needed to maintain them.

Patchy hair loss, scalp pain, scarring, redness or scaling, or hair loss with other symptoms such as fatigue or irregular periods may need an in-person exam.

A general consult is a visit with a licensed provider for a health concern that does not fit one of the listed conditions. Describe what is going on and your provider will evaluate it or point you to the right care.

What symptoms you have, when they started, what makes them better or worse, your medical history and current medications, and what you have already tried.

If your provider identifies a condition that can be safely treated through a virtual visit, they can prescribe medication and send it to your pharmacy. Controlled substances are not prescribed.

Yes. General consults are live phone or video visits so your provider can ask follow-up questions in real time.

Chest pain, trouble breathing, signs of a stroke, a severe allergic reaction, a serious injury, or thoughts of harming yourself are emergencies and need 911 or an emergency department.

Yes. Your provider can review photos and your history, confirm the diagnosis is consistent with warts, and prescribe a topical treatment that is sent to your pharmacy.

When you noticed the growths, where they are, whether they itch, bleed or hurt, your sexual history, whether you have been vaccinated against HPV, and whether you are pregnant.

Topical treatments are applied over several weeks and warts often clear within 8 to 16 weeks. Some people need more than one course or in-person treatment such as freezing.

Warts can return after treatment because the virus can remain in the skin. Your provider will explain how to reduce recurrence and when to follow up.

Growths that bleed easily, are rapidly enlarging, look unusual, or sores that are painful or ulcerated should be examined in person to rule out other conditions.

Yes. A gout flare is commonly treated online, especially if you have had gout before. Your provider can prescribe medication to calm the flare and discuss long-term prevention.

Which joint is affected, how quickly the pain started, whether you have had gout before, your diet and alcohol use, which medications you take, and whether you have kidney disease.

Anti-inflammatory medication, colchicine or a short steroid course can be prescribed for a flare. Long-term uric-acid-lowering medication can be started or renewed with lab monitoring.

Most flares improve within 1 to 3 days of starting treatment, and treatment works best when started early. Untreated flares can last a week or longer.

A hot, red, swollen joint with fever or chills, or a first-ever flare, should be evaluated in person because joint infection can look like gout.

Yes. Your provider can review photos of your scalp and your history, consider common causes, and prescribe treatment that is sent to your pharmacy.

When thinning started, whether it follows a pattern or is patchy, recent illness or stress, new medications, family history, and whether you have scalp pain, itching or scaling.

Minoxidil and finasteride are commonly prescribed for pattern hair loss. Your provider will discuss side effects and which option fits you.

Hair grows slowly, so most treatments take 3 to 6 months to show results, and continued use is needed to maintain them.

Patchy hair loss, scalp pain, scarring, redness or scaling, or hair loss with other symptoms such as fatigue or weight change may need an in-person exam.

Most tension headaches and headaches you have had before can be evaluated online. Your provider will ask about your pattern and prescribe treatment or symptom relief as appropriate.

Where the pain is, how often headaches occur, how long they last, what triggers them, whether you have nausea or light sensitivity, and which medications you have tried.

Depending on the type, your provider may prescribe anti-inflammatory or migraine-specific medication. Symliphy does not prescribe controlled pain medications.

Treatment often helps within hours. If headaches are becoming more frequent or more severe, contact your provider to adjust the plan.

A sudden, severe headache unlike any you have had, a headache with fever and stiff neck, weakness, confusion or vision loss, or a headache after a head injury needs emergency care.

Most ongoing, non-controlled medications for stable conditions can be renewed, such as blood pressure, cholesterol, allergy, asthma, birth control and skin medications. Scheduled and controlled substances are excluded, and state regulations may apply.

Which medication and dose you take, who originally prescribed it, how long you have been on it, whether it is working and well tolerated, and when your last labs or check up were.

Some medications require periodic monitoring. If your labs are overdue, your provider may order them at a local lab or write a shorter renewal until results are in.

Your provider decides the length of the renewal based on your condition and monitoring needs. The amount supplied depends on the medication, your health history and applicable prescribing requirements.

If your condition is unstable, your dose needs major changes, or you have new symptoms, an in-person visit with your regular doctor is the better choice.

Yes. Migraine is commonly managed online. Your provider can prescribe medication to stop an attack and, if attacks are frequent, daily preventive medication.

How often attacks occur, how long they last, whether you have aura, nausea or light sensitivity, your triggers, which medications you have tried, and any other medical conditions.

Triptans and anti-inflammatory medications for attacks, and preventive options such as beta blockers or certain antiseizure or antidepressant medications, can be prescribed and sent to your pharmacy.

Attack medications usually work within 1 to 2 hours and are most effective when taken early. Preventive medication can take 4 to 8 weeks to reduce attack frequency.

A headache that is suddenly different from your usual migraines, the worst headache of your life, weakness, confusion, or a headache with fever and stiff neck needs emergency care.

Yes. Urgency, frequency and urge leakage can be evaluated online. Your provider will assess whether testing for infection or an in-person exam is needed, discuss bladder training and may prescribe medication.

How often you urinate, whether you leak with urgency, whether you get up at night, your fluid and caffeine intake, any pain or blood in the urine, and which medications you take.

Medications that relax the bladder muscle can be prescribed. Your provider will review side effects such as dry mouth and constipation and check for interactions.

Bladder training and fluid changes can help within a few weeks. Medication typically takes 4 to 8 weeks to reach full effect.

Blood in the urine, pain with urination, fever with urinary symptoms, inability to urinate, or new leakage after an injury should be evaluated in person.

Mild stomach aches, constipation and simple stomach bugs in children can often be evaluated through a virtual visit. Your provider will decide whether your child needs to be examined in person.

Where the pain is, how long it has lasted, whether your child is eating and drinking, and whether there is vomiting, diarrhea, fever or blood in the stool. Having your child nearby during a live visit helps.

Many childhood stomach aches resolve with fluids, rest and diet changes. If medication is appropriate, such as for nausea or reflux, your provider will prescribe it and send it to your pharmacy.

Most simple stomach aches improve within a day or two. If the pain is worsening, your child cannot keep fluids down, or new symptoms appear, contact your provider or seek in-person care.

Severe or worsening pain, pain in the lower right abdomen, persistent vomiting, blood in stool or vomit, a swollen belly, or signs of dehydration need in-person evaluation right away.

Many childhood coughs from colds and mild bronchitis can be evaluated through a virtual visit. Your provider will decide whether your child needs an in-person exam, especially for younger children.

Most childhood coughs are viral and do not need antibiotics. Your provider may recommend supportive care such as fluids and a humidifier, or prescribe medication when a bacterial infection, asthma flare or croup is suspected.

How long the cough has lasted, whether it sounds barky or wheezy, whether your child has fever, fast breathing or trouble feeding, and whether they have asthma or other conditions.

A cough after a cold often lasts 2 to 3 weeks in children. Contact your provider if it lasts longer, worsens, or is accompanied by new symptoms.

Fast or labored breathing, grunting, flaring nostrils, lips turning blue, a cough that stops your child from drinking, or any fever in a baby under 3 months needs in-person care right away.

Mild diarrhea from a stomach bug can usually be evaluated through a virtual visit, where your provider will focus on keeping your child hydrated and watching for warning signs.

How many episodes a day, how long it has lasted, whether there is vomiting, fever or blood in the stool, whether your child is drinking and urinating normally, and any recent travel or new foods.

Most childhood diarrhea is viral and resolves on its own. Oral rehydration solutions are the main treatment; anti-diarrheal medicines are generally not recommended for young children.

Viral diarrhea usually improves within 3 to 7 days. Contact your provider if it lasts longer, worsens, or your child shows signs of dehydration.

Blood in the stool, a high fever, signs of dehydration, severe belly pain, or diarrhea in a baby under 6 months needs in-person evaluation right away.

Ear pain in children can often be evaluated through a virtual visit. Your provider will ask about symptoms and decide whether antibiotics, pain relief or an in-person ear exam is needed.

Many ear infections in children improve on their own within a few days, so your provider may recommend pain relief first. Antibiotics are prescribed for younger children, severe symptoms or when symptoms persist.

Which ear hurts, how long it has hurt, whether there is fever, tugging at the ear, drainage or trouble sleeping, and whether your child has had ear infections before.

Pain usually eases within 2 to 3 days. Contact your provider if your child is not improving after 3 days or is getting worse.

Swelling behind the ear, a high fever, a stiff neck, facial weakness, or any fever in a baby under 3 months needs in-person care right away.

It is a live visit with a licensed provider for a concern about your child that does not fit one of the listed conditions. Describe what is going on and your provider will evaluate it or direct you to in-person care.

Your child's age, symptoms and when they started, eating and drinking, fever, any medical conditions or medications, and whether they are up to date on vaccines.

If the provider identifies a condition that is safe to treat virtually, they can prescribe medication and send it to your pharmacy. Doses are based on your child's age and weight.

Yes. Having your child nearby during a live video visit lets the provider see how they look and are breathing, which helps with the evaluation.

Any fever in a baby under 3 months, trouble breathing, a child who is hard to wake, signs of dehydration, or a seizure need in-person or emergency care right away.

Yes. Pink eye in children is commonly treated through a virtual visit. Your provider will ask about symptoms and decide whether antibiotic drops or supportive care is appropriate.

Not always. Viral pink eye clears on its own. Antibiotic drops are prescribed when a bacterial infection is likely, which is more common in young children with thick discharge.

Which eye is red, whether there is discharge or crusting, whether your child has a cold or ear pain, whether they rub the eye, and whether they complain of pain or trouble seeing.

Return depends on symptoms, the cause and school policy. Keep your child home if they are unwell or cannot avoid close contact while symptomatic, and ask their provider when it is appropriate to return. Antibiotics are not needed for viral pink eye.

Eye pain, swelling of the eyelids with fever, light sensitivity, vision changes, or pink eye in a newborn needs in-person care right away.

Many childhood rashes can be evaluated through a virtual visit. Your provider will review photos and your child's history and prescribe treatment or recommend an in-person exam.

When the rash started, where it is, whether it itches or hurts, whether your child has fever or seems unwell, new foods, products or medications, and whether classmates have a similar rash.

Eczema flares, diaper rash, contact dermatitis, mild hives, fungal rashes and many viral rashes can be managed with prescription creams or supportive care.

Most rashes improve within a few days to 2 weeks. Contact your provider if the rash is spreading, worsening or your child develops new symptoms.

A rash with fever, a rash that does not fade when pressed, blistering or peeling skin, or swelling of the face or trouble breathing needs emergency care.

Yes. Sore throats in children are commonly evaluated through a virtual visit. Your provider will ask about symptoms and may recommend a strep test at a local clinic or pharmacy before prescribing antibiotics.

Most sore throats in children are viral and improve on their own. Suspected strep throat needs testing before antibiotics; children may need a throat culture after a negative rapid test.

How long the throat has hurt, whether there is fever, a rash, swollen glands, cough or runny nose, whether your child is drinking and swallowing, and whether classmates have strep.

Viral sore throats often improve within a week. For confirmed strep, children should stay home until fever-free and at least 12 to 24 hours after starting appropriate antibiotics; follow the provider and school guidance.

Difficulty breathing or swallowing, drooling, a muffled voice, a stiff neck, a child who will not drink, or any fever in a baby under 3 months needs in-person care right away.

Yes. Pink eye is commonly treated online. Your provider will ask about your symptoms, review photos if possible, and decide whether antibiotic drops, allergy treatment or supportive care is appropriate.

Not always. Viral and allergic pink eye do not improve with antibiotics. Your provider will prescribe them when a bacterial infection is likely, such as with thick discharge.

Which eye is affected, how long it has been red, whether there is discharge and what it looks like, whether you wear contact lenses, and whether you have pain or vision changes.

Bacterial pink eye usually improves within 2 to 3 days of starting drops. Viral pink eye can last 1 to 2 weeks and clears on its own. Wash hands often and avoid sharing towels.

Eye pain, vision changes, light sensitivity, redness in a contact lens wearer, or a red eye after an injury should be examined in person promptly.

Yes. Poison ivy and poison oak rashes are commonly treated online. Your provider can review photos and prescribe steroid cream or, for larger rashes, a short course of oral steroids.

When you were exposed, where the rash is and how much of your body it covers, whether it is near your eyes or genitals, how itchy it is, and what you have already tried.

Untreated rashes usually last 2 to 3 weeks. Prescription treatment can shorten the course and relieve itching within a few days.

The rash itself is not contagious. The plant oil can spread from skin, clothing or pets until washed off, so wash everything that touched the plant.

A rash covering a large area of the body, swelling of the face or eyes, difficulty breathing, or skin that looks infected should be evaluated in person.

Many rashes can be evaluated online. Your provider will review photos and your history, and prescribe treatment or refer you for an in-person exam if the cause is unclear.

When it started, where it is, whether it itches, hurts or blisters, whether you have fever, new medications, products or exposures, and whether anyone else at home has a similar rash.

Contact dermatitis, mild eczema flares, fungal rashes, hives and many other common rashes can be treated with prescription creams or oral medication.

Most rashes improve within a few days to 2 weeks of treatment. If your rash is spreading, worsening, or not improving, contact your provider.

A rash with fever, a rash that looks like bruises or does not fade when pressed, blistering or peeling skin, or swelling of the face or trouble breathing needs emergency care.

Mild breathlessness with a known cause, such as an asthma flare, allergies or a chest cold, can sometimes be evaluated online. New, severe or unexplained shortness of breath needs in-person care.

When it started, whether it came on suddenly, whether it happens at rest or with activity, whether you have chest pain, cough, wheezing, fever or leg swelling, and your heart and lung history.

If your provider identifies a cause that is safe to treat virtually, such as an asthma flare, they may prescribe an inhaler or a short steroid course. Otherwise they will direct you to in-person evaluation.

Breathlessness from an asthma flare or chest cold should improve within hours to days of treatment. If it is not improving or is getting worse, seek in-person care.

Shortness of breath at rest, with chest pain, with blue lips, with fainting, or that came on suddenly is an emergency. Call 911 rather than booking a virtual visit.

Yes. Sinus infections are one of the most common conditions treated online. Your provider will review your symptoms and decide whether antibiotics, nasal steroids or symptom relief are appropriate.

Most sinus infections start as viral and clear on their own within 10 days. Antibiotics are considered when symptoms are severe, last longer than 10 days, or improve and then get worse again.

How long you have had congestion and facial pressure, whether you have fever, colored nasal discharge, tooth or ear pain, and whether you have allergies, asthma or recurrent sinus infections.

Symptom relief such as nasal sprays and decongestants can help within a day or two. If antibiotics are prescribed, most people improve within 3 to 5 days of starting them.

Frequent or long-lasting sinus infections may be linked to allergies, nasal polyps or structural issues. Your provider can start treatment and refer you for imaging or a specialist visit.

Swelling around the eyes, vision changes, a severe headache, a stiff neck, or a high fever that does not break should be evaluated in person right away.

Yes. Most sore throats can be evaluated online. Your provider will ask about your symptoms, may ask you to show your throat on video, and decide whether antibiotics or symptom relief are appropriate.

Most sore throats are viral and do not need antibiotics. When strep throat is suspected, a rapid test or throat culture is used to confirm it before treatment with antibiotics.

How long your throat has hurt, whether you have fever, swollen glands, white patches, cough or runny nose, whether you have been exposed to strep, and whether you can swallow fluids.

Viral sore throats usually improve within 5 to 7 days. If antibiotics are prescribed for strep, most people feel better within 1 to 2 days of starting them.

Difficulty breathing or swallowing, drooling, a muffled voice, inability to open your mouth fully, or severe one-sided swelling need in-person care right away.

Yes. Uncomplicated urinary tract infections are commonly treated online. Your provider will review your symptoms and, when appropriate, prescribe antibiotics and send them to your pharmacy.

Many uncomplicated UTIs can be treated based on symptoms. Your provider may order a urine test at a local lab if symptoms are unusual, recurrent or not improving.

Burning, frequency or urgency, how long symptoms have lasted, whether you have fever, back or flank pain, blood in your urine, whether you are pregnant, and whether you get UTIs often.

Most people feel better within 1 to 2 days of starting antibiotics. Finish the full course even when symptoms clear. Contact your provider if you are not improving after 2 days.

Fever, chills, back or flank pain, vomiting, or UTI symptoms during pregnancy can signal a kidney infection and should be evaluated in person promptly.

Yes. Vaginal yeast infections are commonly treated online. Your provider will review your symptoms and may prescribe an oral antifungal or a vaginal cream or suppository.

Itching, discharge and its appearance, burning, how long symptoms have lasted, whether you have had yeast infections before, recent antibiotics, and whether you are pregnant or have diabetes.

Thick white discharge with itching is typical of yeast. Discharge with a strong odor, pelvic pain or fever can signal a different infection, and your provider may recommend in-person testing.

Oral antifungal treatment usually relieves symptoms within 1 to 3 days. Creams and suppositories work over 1 to 7 days depending on the product.

Fever, pelvic or abdominal pain, discharge with a strong odor, symptoms during pregnancy, or infections that keep returning should be evaluated in person.