Pharmacies
Your Pharmacists Become Care Navigators
Your patients already trust their pharmacist. With Symliphy Health, your pharmacists and technicians deliver monthly Medicare chronic care to patients who choose to enroll, with a board-certified physician overseeing every care plan. Your pharmacy is paid an hourly rate for its time.
The Program at a Glance
Patients choose to join, physicians decide who qualifies, and your team delivers the care.
Patients Choose to Enroll
Patients sign up on their own from flyers and counter cards in your pharmacy. Your records are never used to find or contact anyone.
Physicians Decide Who Qualifies
A GenieMD Medical Group physician meets each patient and decides whether they qualify for CCM, RPM or RTM.
Your Team Delivers the Care
Your pharmacists and technicians build a physician-approved care plan and provide care every month on our platform.
Hourly Pay for Your Time
Your pharmacy is paid a fair-market hourly rate for the time it documents. Pay never depends on claims, enrollments or reaching a monthly minute threshold.
How It Works
From the counter card to monthly care.
Step 1
Display the Materials
Put up flyers, counter cards and signs, as you would for a flu clinic.
Step 2
Patients Sign Up
Interested patients scan a QR code, read about the program and agree to be contacted. Your staff answer questions only when asked.
Step 3
Onboarding and a Physician Visit
Our team contacts the patient, onboards them and schedules a visit with a physician.
Step 4
Eligibility Decision
The physician decides whether the patient meets Medicare's criteria for RPM, RTM or CCM. Patients who don't qualify aren't enrolled.
Step 5
Monthly Care
Your team drafts the care plan, the physician approves it, and your team delivers care every month, logging time as they go.
Step 6
Billing and Payment
The medical group bills Medicare when the care meets a program's requirements. Separately, your pharmacy invoices its hours at the agreed rate.
The Programs Your Team Delivers
Three Medicare Part B benefits for patients living with chronic conditions.
Chronic Care Management (CCM)
Monthly care coordination for patients with two or more chronic conditions expected to last at least a year, such as diabetes, high blood pressure, heart failure, COPD or kidney disease. Your team reconciles medications, reviews symptoms and labs, and coordinates with specialists.
Remote Patient Monitoring (RPM)
Readings such as blood pressure, glucose, weight and oxygen levels from an FDA-cleared home device, which we ship and connect. Your team reviews readings, coaches patients, holds the required monthly check-in and alerts the physician when needed.
Remote Therapeutic Monitoring (RTM)
How treatment is going, such as medication adherence or breathing, tracked from a connected device or app like a smart pill box. Your team follows up on missed doses and reports back to the prescriber.
Who Does What
Your Pharmacy
- Displays program materials
- Drafts care plans for the physician to approve
- Delivers monthly care: medication reviews, adherence support, device readings, education and coordination
- Documents time and invoices monthly
GenieMD Medical Group
- Gets patient consent and holds the first visit
- Decides who qualifies
- Approves every care plan
- Bills under its own NPI and pays your pharmacy for documented time
Symliphy Health and GenieMD
- Hosts the consent page and onboards patients
- Ships and connects FDA-cleared monitoring devices
- Provides care plan templates and time tracking
- Trains your staff
What Your Pharmacy Is Never Asked to Do
The program is built so your pharmacy's role stays simple and its records stay private.
- Search dispensing or purchase records to find Medicare patients
- Share patient lists
- Call or mail patients who haven't asked
- Enroll patients or promise anyone will qualify
- Steer prescriptions or devices
- Meet enrollment or minute targets
Common Questions
GenieMD Medical Group is an independent professional organization. This page is general information, not legal advice. Please review the program agreement with your own counsel. Enrollment is always at the physician's discretion.
Pharmacies
Turn Your Pharmacists Into Care Navigators
Talk to our team about the agreement, training and materials to get your pharmacy started.
Talk to Our Team